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Technical Architecture of EHR Integration and SaaS API Services with REDCap Cloud in AWS


When working on projects that involve “big data” and personally identifiable information (PII) or protected health information (PHI), we cannot compromise the security and integrity of the data.


REDCap Cloud is a highly compliant online survey platform widely used in clinical research studies. REDCap surveys are designed in accordance with HIPAA rules, FISMA, 21 CFR Part 11, ICH-Good Clinical Practices (GCP), and GDPR, making it a reliable solution in the healthcare industry.


Key Points

  • Best suited for research survey data collection, study data, and workflow management.
  • REDCap prioritizes privacy, as the app is designed around HIPAA protection policies, helping to safeguard study respondents' personal identifying information.
  • REDCap offers robust analytics that help generate actionable insights.
  • REDCap Cloud’s EHR Integration Hub simplifies the setup and seamless exchange of data between Electronic Health Record (EHR) systems, SaaS APIs, and REDCap Cloud.


AWS Cloud platform

REDCap Cloud’s architecture relies on AWS cloud; a highly secure platform that is hardened to industry standards and recommendations including ISO 27001, PCI DSS, SOC 1 - 3, FISMA, CIS, CSA, NIST and UK Cloud Security Principles.


API integration

Integration Hub supports seamless integration of SaaS applications using Single Sign On & RESTful APIs. In this project, we integrated with:

  • Twilio Mobile API
  • giftcard API
  • EHR API using the latest HL7 IV FHIR Standards


Author Amar Medavarapu  is a techno-functional project management consultant with extensive experience in SAP, cloud, and AI technologies.

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